Helping patients in cash hardship

Credit unions in Lanarkshire have reported an increase in the number of people dealing with loan sharks.

Health staff are now being reminded to be aware of patients who may be having financial problems and signpost them to the correct support for help.

Recent changes to the welfare benefits system has resulted in some individuals receiving less in benefits payments forcing many into increased hardship which is impacting on their health.

With Christmas just around the corner, Alison Dowling, NHS Lanarkshire welfare reform learning and development advisor, wants staff to be alert to any patient who they feel may be in financial difficulty.

Alison said: “We often feel someone’s financial situation is none of our business.

“But staff taking time to ascertain a person’s financial plight could help them get that individual some support and prevent them developing health problems caused by stress, poor diet and/or increased substance misuse.

“We’re not expecting staff to offer advice, just simply signpost patients to somewhere where they can get the help they need.”

Credit unions are increasingly being seen as an excellent means of preventing people, particularly those on low incomes, from financial hardship – particularly over the festive season.

Alison continued: “It may appear too late for this Christmas, but encouraging someone to join a credit union now, could help them avoid future financial hardship.”

If you have a patient who requires benefit, welfare or debt advice, signpost them to:

North Lanarkshire Council’s Your Money:  01698 403170

South Lanarkshire Council’s Money Matters: 0303 123 1008.

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