The Evening Times ran an article about figures in a new report showing that women from Lanarkshire experience higher-than-average rates of stillbirth and neonatal deaths than other parts of Scotland. The region recorded the second-highest rate in Scotland with 6.42 deaths per 1,000 births. However it is worth noting that the figure of 7,096 Lanarkshire resident […]
See it, Say it, Do it
See it, Say it, Do it from NHS Lanarkshire on Vimeo.
A total of 42 members of NHS Lanarkshire staff have joined forces to highlight a new campaign, which encourages patients and visitors to give feedback on their care.
The ‘See it, Say it, Do it’ campaign asks those who use NHS Lanarkshire facilities to raise anything that they feel needs awareness.
This could be anything from praising a member of staff to raising a concern about something they feel should be improved.
The staff members joined chief executive Calum Campbell to spread the message of the campaign via a video, which is available to view on YouTube.
Calum said: “I was delighted to join a wide variety of staff to participate in this thought provoking video.
“The staff involved include medics, nurses, midwives, healthcare support workers, administration staff, allied health professionals and support staff. This gives a clear impression to everyone who use our services, that excellent patient care, safety and experience is at the top of every member of staff’s priorities.
“We value all feedback that we receive from staff, patients and visitors and learn from all comments that we receive.
“Healthcare workers play an important role in all of our lives. We work hard every day to improve the care that patients receive and we know that there are areas where they would like us to do even better.
“I would like to encourage all staff, visitors and patients to give us their feedback so that we can continue to provide excellent care.”
The video is accompanied by a variety of posters which will be on display throughout NHS Lanarkshire facilities.
Peter McCrossan, Director for Allied Health Services, said: “Healthcare staff routinely go a step above to provide patients with the best standard of care. However, we understand that there is always room for improvement.
“We want to continually improve the care that we provide to the population of Lanarkshire.
“Whether you want to highlight an area that you feel we perform well in or would like to point out something that you would like improved, I promise that every comment that we receive will be taken on board as we work to improve patient care.”
If you have seen something that you would like to give feedback on, email SeeitSayitDoit@lanarkshire.scot.nhs.uk.
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