The Evening Times ran an article about figures in a new report showing that women from Lanarkshire experience higher-than-average rates of stillbirth and neonatal deaths than other parts of Scotland. The region recorded the second-highest rate in Scotland with 6.42 deaths per 1,000 births. However it is worth noting that the figure of 7,096 Lanarkshire resident […]
Hairmyres next to join staff feedback initiative
By Isabell Doris, NHS Lanarkshire organisational development programme manager
Staff within acute services at Hairmyres Hospital are next to join in with iMatter – a new survey with a difference – which we’ve been rolling out over the past 18 months.
The iMatter Continuous Improvement Model has been designed with the input of staff throughout NHS Scotland to help individuals, teams and health boards understand and improve staff experience – the extent to which employees feel motivated, supported and cared for at work.
iMatter is different from previous staff surveys because the focus is at team level – each one will have their own iMatter team report.
It will launch at Hairmyres on 18 July, giving staff there the chance to take just 10 minutes out of their day to fill in their questionnaire, completed anonymously. The completed questionnaires are then processed by an external company making it totally confidential.
Completing the questionnaire – online or on paper – allows you the chance to give feedback on and be involved in influencing change and improvement in your workplace.
NHS Lanarkshire recognises the importance of effective employee engagement. Staff who feel engaged, involved and valued provide a strong workforce, which is essential to improve healthcare services.
Evidence shows that the better the experience of staff at work, the better the experience of patients and their families.
iMatter is designed to help your line manager understand what it is like for you as an individual at work, in your teams and in NHS Lanarkshire.
By regularly reviewing the levels of satisfaction of our staff we can share the best of what we do and help areas where a bit more support may be required. This helps promote openness and transparency in your teams about your experience at work and over time supports your team’s development.
It recognises that there is already a lot that is good about our teams and our workplace but we should always be looking to learn and improve.
As the process embeds the output should lead to better staff experience and support better patient experience.
So, to all at Hairmyres, look out for information letting you know it’s time to fill in your iMatter questionnaire.
More on iMatter:
Comments are closed.