Staff are being encouraged to give feedback on their experiences of using NHS Lanarkshire services.

As part of NHS Lanarkshire’s commitment to improving patient experience, the ‘See it, Say it, Do it’ campaign is asking staff to raise anything that they feel needs awareness.

This could be anything from praising a member of staff to raising a concern about something they feel should be improved.

Irene Barkby, executive director of nurses, midwives and allied health professionals, said: “Since a lot of our staff live as well as work in Lanarkshire, they may well have been either one of our patients, or a relative or carer to one of our patients.

“Their opinion of their experiences is therefore very relevant in identifying areas where we can improve our support, care and services.

“We know that staff want to treat patients in a way that they would wish for themselves or their families to be treated.

“Their expert knowledge mixed with their first hand experiences of using our services is the perfect combination to help shape the health service in Lanarkshire.”

In giving feedback, staff will be given the opportunity to sit down with a senior member of staff to share their experience.

Peter McCrossan, director for allied health services, said: “Healthcare staff routinely go a step above to provide patients with the best standard of care. However, we understand that there is always room for improvement.

“We want to continually improve the care that we provide to the population of Lanarkshire.

“Comments from staff can help shape the care that Lanarkshire residents receive from our services. We absolutely want you to highlight the areas where we perform well as well as those which we need to improve”

Any comments or concerns that you may have can be raised through FirstPort on the page called ‘Staff Lived Experience’.