Information management (IM) involves the process of collecting, storing, managing and maintaining data and information in all forms.

IM embraces all the concepts of management, including: planning, organising, processing, evaluating and reporting information activities.  IM also involves the management of data, systems, technology and processes.

Lorraine Taggart, head of information management, said: “The key focus of IM is supporting the organisation to deliver the right information to the right people at the right time.

“Availability of the right information is critical to organisational success and is integral to the organisation’s strategy.  The IM team is here to ensure information is used appropriately to aid and promote the best possible care for patients.”

Management Information for Lanarkshire (MiLan) is a suite of tools and sources of data available on a ‘self-serve’ basis.

This includes dashboards such as the emergency department dashboard and report builder tools which allow users to ‘build’ reports using various filters & selectors.

Many reports are also available through the MiLan information portal.  All resources are available via the applications menu in FirstPort.

Lorraine added: “If you have any information requirements that cannot be met through the self-serve options available, you can email these to the Adhoc Information Requests mailbox and we will work with you to get you the information that you need.

“If you would like to learn more about the information available through MiLan, or how to use any of these resources, watch out for MiLan workshops. Details will be published in the staff briefing.”