We can all help to manage the current demand on our services by taking opportunities to advise patients on the best route to get the right treatment first-time-around. Our “Know who to turn to” guide – available on our website and on FirstPort – provides easy-read information to help people make the right choice.   […]

The PCMHTP has eight work streams, with a ninth virtual work stream around the potential for future joined-up approaches with NHS24. Each has responsibility for developing and delivering a quantified action plan. Here’s a snapshot of what they’re working on. General Practice and Community Redesign is exploring new ways of working, new models of care […]

NHS Inform is Scotland’s national health information service. It provides accurate and relevant information to help people make informed decisions about their own health and the health of the people they care for. The website has a self-help guide to assess symptoms, with the option of chatting live to an NHS operator, and a national […]

A challenging and exciting programme of improvements is under way, designed to transform services and access to community-based general practice and mental health services. The Primary Care and Mental Health Transformation Programme (PCMHTP) supports NHS Lanarkshire’s strategic priority to treat people in the community, as well as our aim to reduce inequalities in health care. […]