NHS Scotland Counter Fraud Services has used a successful mainstream media campaign to raise staff and public awareness about the threats from fraud. An initiative to reduce fraud and error in dental patient Tax Credit exemption claims – potentially saving more than £3 million per year – featured in a recent BBC ‘Saints and Scroungers’ […]

Would you like people to properly read your emails, letters, leaflets and reports? And wouldn’t it be even better if they understood and acted on them? Writing in Plain English makes a huge difference to how effective your communications are. Two key principles are to write with your reader in mind and avoid jaron. NHS […]

It was needles and stiches of a different sort in the maternity unit. The midwifery panel, commission by the Royal College of Midwives, to add to The Great Tapestry of Scotland visited Wishaw General Hospital. Retired midwife Anne Matthew, who worked for 40 years, brought the tapestry to the unit. Anne said: “The panel is […]