Positive staff survey results informing improvement plans

The latest staff survey results show that NHS Lanarkshire staff are happy to go the ‘extra mile’ at work (91 per cent of respondents).

Staff also reported being clear what their duties and responsibilities are (87 per cent) and having confidence and trust in their direct line manager (83 per cent).

A total of 4,184 NHS Lanarkshire staff (35 per cent) responded to the NHSScotland Staff Survey carried on in August and September 2015 up from 31 per cent in 2014.

The number of staff saying they had had a knowledge and skills framework review – was up three per cent from 2014 and was 12 per cent higher than the Scotland wide survey results

NHS Lanarkshire was six per cent higher than the national average for staff who felt senior managers responsible for the wider organisation were sufficiently visible.

Kenneth Small, director of human resources, said: “There are many positives to take from the results of last year’s survey. It shows an encouraging picture of our workforce’s attitudes and views.

“It is important we also listen and learn from the areas where staff tell us improvement is needed.

“Only 31 per cent of staff felt they were always consulted about changes at work and 34 per cent felt there were enough staff for them to do their job properly.

“Managers are analysing the results for their own department so we can put in place plans to make improvements.”

The national survey results are available online at: www.gov.scot/nhsscotlandstaffsurvey2015nationalreport .

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